These Terms & Conditions govern your access to and use of the 11jili online gaming platform. Please read them carefully before registering or placing any wagers. By using 11jili, you agree to be bound by these terms in full.
A plain-language summary of the most important points – always read the full terms below
You must be at least 21 years of age to register and use 11jili, in accordance with Philippine gaming regulations. Accounts found to belong to underage users will be closed and funds forfeited.
Each player may hold only one 11jili account. Duplicate accounts are prohibited and may result in permanent suspension of all associated accounts and forfeiture of balances.
Minimum deposit is ₱100. Minimum withdrawal is ₱200. Withdrawals are processed to the same payment method used for deposit. GCash and PayMaya withdrawals typically clear within 30–60 minutes.
All bonuses and promotions are subject to wagering requirements and specific terms. Bonuses cannot be withdrawn until wagering conditions are met. 11jili reserves the right to modify or withdraw promotions at any time.
11jili provides deposit limits, loss limits, session reminders, and self-exclusion tools. Players experiencing gambling-related harm are encouraged to use these tools or contact our 24/7 support team.
You are responsible for maintaining the confidentiality of your 11jili login credentials. 11jili will never ask for your password. Any activity conducted under your account is your responsibility.
By registering an account, accessing the 11jili website, or using any service offered by 11jili, you unconditionally accept these Terms & Conditions in their entirety. These terms apply to all users of the 11jili platform, including registered players, visitors, and any other persons who access the site.
These Terms & Conditions should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 11jili. In the event of any conflict between these documents, these Terms & Conditions shall prevail.
11jili reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Continued use of the platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these terms periodically.
To register and use the 11jili platform, you must satisfy all of the following eligibility requirements:
11jili reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in suspension of your account and withholding of any pending withdrawals until verification is complete. Accounts found to belong to persons under the age of 21 will be closed immediately, and any funds in the account will be forfeited in accordance with applicable regulations.
To access the full range of 11jili services, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, email address, and Philippine mobile number. You agree to update this information promptly if it changes.
Each individual may hold only one registered account on the 11jili platform. The creation of multiple accounts by the same individual – whether using different names, email addresses, or payment methods – is strictly prohibited. 11jili employs technical and manual verification measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended and balances forfeited.
You are solely responsible for maintaining the confidentiality of your 11jili login credentials, including your username and password. You must not share your login details with any third party. 11jili will never ask you for your password via any communication channel. Any activity conducted through your account – whether authorised by you or not – is your responsibility. If you suspect unauthorised access to your account, you must notify 11jili support immediately.
11jili is required to conduct Know Your Customer (KYC) verification in accordance with applicable anti-money laundering regulations. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership before withdrawals are processed. 11jili reserves the right to suspend withdrawals pending completion of KYC verification.
The minimum deposit amount on 11jili is ₱100. Deposits may be made via GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven, Cebuana, and other payment methods made available on the platform from time to time. All deposits are credited to your 11jili wallet in Philippine Peso (PHP). 11jili does not charge fees on deposits, though your payment provider may apply their own charges.
The minimum withdrawal amount is ₱200. Withdrawals are processed to the same payment method used for the most recent deposit, subject to the availability of that method. GCash and PayMaya withdrawals are typically processed within 30 to 60 minutes of approval. Bank transfer withdrawals may take one to three business days depending on the receiving institution.
11jili reserves the right to request additional verification documents before processing any withdrawal. Withdrawals may be delayed or withheld if there is a reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms & Conditions.
All transactions on the 11jili platform are conducted in Philippine Peso (PHP / ₱). If you deposit using a payment method denominated in a different currency, your payment provider's prevailing exchange rate will apply. 11jili is not responsible for any currency conversion fees or exchange rate differences applied by third-party payment providers.
11jili offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, eligible games, and expiry periods. These specific terms are communicated at the time the bonus is offered and form part of these Terms & Conditions.
Bonus funds credited to your 11jili account must be wagered a specified number of times before they – or any winnings derived from them – may be withdrawn. The applicable wagering multiplier will be stated clearly in the individual promotion terms. Wagers placed on certain game categories may contribute differently toward wagering requirements, or may not contribute at all.
11jili strictly prohibits bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using low-risk betting strategies designed solely to clear wagering requirements, or colluding with other players to exploit promotional offers. Where bonus abuse is detected, 11jili reserves the right to void the bonus, cancel any associated winnings, and suspend or close the account.
11jili reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice. Changes to ongoing promotions will not affect bonuses already credited to player accounts, except where required by regulatory obligations.
All virtual games available on the 11jili platform – including slots, bingo, hi-lo, and virtual table games – use certified Random Number Generators (RNGs) that have been independently tested and audited by accredited third-party testing laboratories. The outcomes of all virtual games are entirely random and cannot be predicted or manipulated by 11jili or any player.
Live casino games on 11jili are streamed from professional studios with trained dealers operating under strict protocols. Live game outcomes are determined by physical game elements (cards, dice, roulette wheels) and are not subject to RNG software. 11jili does not control the outcome of live games beyond ensuring that the equipment and procedures used meet the required standards.
In the event of a technical malfunction, disconnection, or system error during a game, 11jili will make reasonable efforts to resolve the issue and restore the game to its correct state. Where this is not possible, the affected round may be voided and any wagers placed during the malfunction refunded. Malfunction voids all pays and plays. 11jili's decision in such matters is final.
If you believe a game result is incorrect, you must raise a dispute with 11jili customer support within 72 hours of the relevant game round. Disputes raised after this period may not be investigated. 11jili will review all relevant game logs and records in assessing any dispute, and its decision shall be final and binding.
You agree that you will not, at any time while using the 11jili platform:
Violation of any of the above prohibitions may result in immediate suspension or permanent closure of your account, forfeiture of any balance, and referral to the relevant authorities where criminal conduct is suspected.
11jili is committed to promoting responsible gaming and takes its obligations in this area seriously. The platform is strictly for entertainment purposes and is intended only for players who can afford to wager without financial hardship.
The following responsible gaming tools are available to all registered 11jili players:
If you are concerned about your gaming behaviour, or that of someone you know, please contact our 24/7 support team. 11jili also encourages players to seek assistance from PAGCOR's responsible gaming resources and other recognised support organisations operating in the Philippines.
Reminder: 11jili is strictly for players aged 21 and above. It is an offence under Philippine law for persons under the age of 21 to participate in gambling activities.
All content on the 11jili platform – including but not limited to text, graphics, logos, game software, audio, video, and the overall design and layout of the website – is the property of 11jili or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 11jili platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the 11jili platform without the prior written consent of 11jili.
To the fullest extent permitted by applicable law, 11jili shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:
Nothing in these Terms & Conditions shall limit or exclude 11jili's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
The 11jili platform is provided on an "as is" and "as available" basis. 11jili makes no warranties, express or implied, regarding the availability, accuracy, or fitness for purpose of the platform or any content thereon.
11jili collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the 11jili platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
11jili will not sell your personal data to third parties. Your data may be shared with regulatory authorities, payment processors, and identity verification providers where required by law or necessary to provide the services. For full details, please refer to our Privacy Policy.
11jili reserves the right to amend these Terms & Conditions at any time. Where changes are material, 11jili will endeavour to provide reasonable notice to registered players via email or an on-platform notification. The updated terms will be published on this page with a revised effective date.
Your continued use of the 11jili platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must cease using the platform and may request closure of your account.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating formal legal proceedings, you agree to first attempt to resolve any dispute with 11jili through our customer support channels. 11jili will make reasonable efforts to resolve disputes informally within 30 days of receiving written notice of the dispute.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the 11jili platform, please contact our support team:
11jili aims to respond to all written enquiries within 24 hours. For urgent matters, live chat is the fastest way to reach our support team.
Now that you know the rules, join thousands of Filipino players enjoying live casino, slots, sports betting, bingo, and hi-lo on 11jili. Fast GCash deposits, 24/7 support, and over 1,200 games. 21+ only – play responsibly.
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